Balance of State Training and Quarterly Meeting: May 13th and May 14th

Balance of State Training Day: May 13th 

Ryan will share his understanding of the psychology of voluntary compliance, tools for de-escalation, & how underlying trauma affects life

About this Event

Content and Schedule Information:

Please make sure to register the email address of the person that will be attending the training.  The ZOOM training link will ONLY be sent to emails used to register for the event. This email will be sent on May 10th to the registered email.

This day long training takes place on ZOOM and covers 4 areas:

1) A deep understanding of individuals experiencing homelessness, utilizing research on trauma and communication styles etc. that helps staff understand those they serve.

2) How punishment works and why it doesn’t work very well with chronically homeless individuals.

3) Psychology of voluntary compliance: What does the research tell us about how to get people to voluntarily comply with rules (without using punishment).

4) Tools: This ties the other three areas together to give very practical skills for conflict de-escalation.

The online training will have an AM and a PM session.

8:00 am – 12 noon

There will be a break for lunch-12:00 pm to 1:00 pm

1:00 pm to 3:00 pm

The trainings will resume at 1:00 pm for two one-hour trainings on:

1) How to manage frontline staff who deal with problematic behavior

2) How to deal with non-homeless people being jerks about homeless people

Cost is $75.00 for members and $125.00 for non-members of the Balance of State

Balance of State Quarterly Meeting: May 14th

Follow the link for details on how to register for the BoS training and Quarterly Meeting

https://www.wiboscoc.org/quarterly-meetings.html